Question 1

How do I upload my first construction drawing?

Accepted Answer

Click the upload area on the main page and select a PDF file containing structural drawings. Our AI will analyze the document and extract steel component information automatically.

Question 2

What file formats does SteelFlo support?

Accepted Answer

Currently, SteelFlo supports PDF files of digital construction drawings only. We recommend uploading high-quality structural plans, sections, and detail drawings exported from CAD software. Please note: SteelFlo is designed for digital blueprints only and does not support scanned or handwritten drawings.

Question 3

How accurate is the AI analysis?

Accepted Answer

Our AI typically achieves 85-95% accuracy on standard structural drawings. The confidence score shown in results indicates the reliability of each component identification.

Question 4

What happens if I exceed my monthly takeoff limit?

Accepted Answer

Additional takeoffs are charged at $59 each and automatically added to your next invoice. You'll receive notifications before overage charges are applied.

Question 5

How does credit rollover work?

Accepted Answer

Unused takeoff credits roll over to the next month and expire after 60 days. Starter plans can accumulate up to 6 total credits, Pro plans up to 10.

Question 6

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your profile page. You'll continue to have access until the end of your current billing period.

Question 7

How do I save my takeoff results as a project?

Accepted Answer

After viewing your analysis results, click the "Save as Project" button. You can then add a project name, tags, and notes for easy organization.

Question 8

Can I share projects with my team?

Accepted Answer

Yes, you can share projects by clicking the "Share" button in the project details page. This generates a secure link that you can send to team members.

Question 9

What should I do if the analysis results seem incorrect?

Accepted Answer

Check the confidence score for each component. Low confidence scores may indicate unclear drawings. Try uploading higher quality images or contact support for assistance.

Question 10

Can I export my takeoff data?

Accepted Answer

Yes, you can export your results in multiple formats including PDF reports, Excel spreadsheets, and CSV files from the results page.

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