Effective date: March 28, 2026
These Terms of Service ("Terms") are a legally binding agreement between you and SteelFlo AI ("SteelFlo," "we," "us," or "our"). By creating an account, checking the "I agree" box, or using the Service in any way, you accept these Terms in full. If you do not agree, do not use the Service.
"Service" means the SteelFlo web application, APIs, AI detection pipeline, and all related tools and documentation.
"User," "you," or "your" refers to the individual or entity accessing or using the Service.
"Content" means any files, data, drawings, PDFs, estimates, or other materials you upload, create, or store on SteelFlo.
"AI Outputs" means any results, detections, member counts, bounding boxes, material classifications, weight calculations, cost estimates, or other data generated by the Service's automated systems.
You must be at least 18 years old and have the legal authority to enter into a binding contract. If you use the Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms. You are responsible for all activity under your account and for maintaining the security of your login credentials. You must notify us immediately at support@steelfloai.com if you suspect unauthorized access to your account.
You may use SteelFlo only for lawful business purposes related to steel construction estimating and project management. You agree not to:
We reserve the right to suspend or terminate accounts that violate these restrictions without notice or refund.
IMPORTANT: PLEASE READ THIS SECTION CAREFULLY. IT LIMITS OUR LIABILITY FOR AI-GENERATED RESULTS.
SteelFlo provides AI-assisted steel member detection and cost estimation for preliminary informational purposes only. AI Outputs are generated by automated systems and may contain significant errors, omissions, or inaccuracies including but not limited to:
AI Outputs are not a substitute for professional engineering judgment. All results must be independently reviewed and verified by a licensed professional engineer, estimator, or other qualified person before being used for any purpose including bidding, procurement, fabrication, erection, or construction. SteelFlo does not provide engineering, architectural, or construction advice and is not a licensed engineering firm.
By using the Service, you expressly acknowledge and assume all risks associated with using AI-generated construction data. You agree that you will not rely on AI Outputs as the sole basis for any decision that could affect structural integrity, worker safety, project costs, or contractual obligations.
SteelFlo shall not be held liable for any loss, damage, injury, death, or claim of any kind arising directly or indirectly from reliance on AI Outputs, whether in whole or in part, including but not limited to construction defects, structural failures, cost overruns, project delays, personal injury, property damage, or wrongful death. This limitation applies regardless of whether SteelFlo was advised of the possibility of such damages.
Free Tier: Includes one (1) lifetime AI takeoff trial and unlimited manual estimates at no charge.
Paid Plans: Pro ($399/mo or $3,990/yr) and Business ($599/mo or $5,990/yr) plans provide unlimited AI takeoffs. We reserve the right to change pricing at any time with 30 days' advance notice. Price changes do not affect the current billing period.
Billing: Subscription fees are billed in advance on a monthly or annual basis via Stripe. By subscribing, you authorize us to charge your payment method on each billing date until you cancel.
Cancellation: You may cancel your subscription at any time via the Subscription Management page or Stripe Customer Portal. Upon cancellation, you retain access until the end of your current paid billing period. No partial refunds or prorated credits are issued for unused time within a billing period.
Failed payments: If a payment fails, your subscription status becomes "past due." We will retry the charge per Stripe's dunning schedule. If payment is not resolved within the retry window, your subscription will be canceled automatically and access to paid features will be revoked immediately.
Refunds: We offer a full refund within 14 days of your first paid subscription if you are dissatisfied. After 14 days, all payments are final and non-refundable. Contact support@steelfloai.com for refund requests within the 14-day window.
You retain ownership of all Content you upload to SteelFlo. By uploading Content, you grant us a limited, non-exclusive, worldwide license to process, store, transmit, and display your Content solely as necessary to provide the Service to you. This license terminates when you delete your Content or your account.
You represent and warrant that you have all necessary rights to upload your Content, and that your Content does not infringe any third party's intellectual property rights, trade secrets, or contractual obligations. You are solely responsible for any claims arising from Content you upload.
Upon account deletion, we will delete your Content within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records, fraud prevention).
To provide AI detection capabilities, your uploaded PDF drawings are processed by third-party AI providers including Google (Gemini). These providers process your data according to their respective terms of service and privacy policies. We are not responsible for the acts or omissions of third-party providers.
We do not use your Content to train AI models. Your drawings are processed on-demand and are not retained by AI providers beyond the immediate processing window.
The Service also relies on third-party infrastructure providers (Supabase, Vercel, Stripe) for hosting, data storage, and payment processing. Service availability depends on these providers, and we are not liable for outages or issues caused by third-party services.
The Service, including its design, code, algorithms, AI pipelines, documentation, and branding, is the exclusive property of SteelFlo AI and is protected by copyright, trademark, trade secret, and other intellectual property laws. These Terms grant you only a limited, revocable, non-transferable right to use the Service for its intended purpose. All rights not expressly granted are reserved.
We strive to maintain high availability but do not guarantee uninterrupted, timely, secure, or error-free service. We may at any time and without prior notice: perform maintenance, deploy updates, modify features, change system requirements, or temporarily or permanently discontinue any part of the Service. We shall not be liable for any modification, suspension, or discontinuation of the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by law, we disclaim all warranties including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and reliability. We do not warrant that AI Outputs will be accurate, complete, or suitable for any particular use. We do not warrant that the Service will meet your requirements or expectations.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STEELFLO AI, ITS OWNER, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES of any kind, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or anticipated savings, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
Our total cumulative liability for all claims arising from or related to these Terms or the Service shall not exceed the lesser of (a) the total fees you paid to SteelFlo in the three (3) months immediately preceding the event giving rise to the claim, or (b) five hundred U.S. dollars ($500).
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above may not apply to you. In such cases, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless SteelFlo AI, its owner, officers, employees, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to:
This indemnification obligation survives termination of your account and these Terms.
IMPORTANT: THIS SECTION AFFECTS YOUR LEGAL RIGHTS. PLEASE READ CAREFULLY.
Binding arbitration: Any dispute, claim, or controversy arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator, in English, and shall take place remotely via videoconference unless both parties agree to an in-person hearing. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class action waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against SteelFlo AI.
Exceptions: Either party may seek injunctive relief in a court of competent jurisdiction for claims related to intellectual property infringement or unauthorized access to the Service. Claims within the jurisdiction of small claims court may also be filed there.
Time limit: Any claim arising from these Terms or the Service must be filed within one (1) year after the cause of action arises. Claims filed after this period are permanently barred.
We may suspend or terminate your account at our sole discretion, with or without cause, and with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or abusive activity, or failed to pay applicable fees. You may terminate your account at any time by contacting support@steelfloai.com.
Upon termination: (a) your right to use the Service ceases immediately; (b) we may delete your Content after 30 days; (c) no refund is owed for the current billing period. The following sections survive termination: Sections 4 (AI Disclaimer), 6 (Content), 8 (IP), 10 (Warranties), 11 (Liability), 12 (Indemnification), 13 (Arbitration), and 15 (Governing Law).
SteelFlo shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to: natural disasters, pandemics, acts of government, war, terrorism, labor disputes, power or internet outages, third-party service provider failures (including AI provider outages, cloud hosting disruptions, or payment processor issues), cyberattacks, or any other force majeure event.
We may update these Terms at any time. We will notify you of material changes via email or in-app notice at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription before the effective date.
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. To the extent that arbitration does not apply, any legal action shall be brought exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of such courts.
If any provision of these Terms is found to be unenforceable or invalid by a court or arbitrator, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and SteelFlo AI regarding the Service and supersede all prior agreements, representations, and understandings. No waiver of any provision shall be deemed a further or continuing waiver of that or any other provision.
Questions about these Terms? Contact us at:
SteelFlo AI
Email: support@steelfloai.com